Frequently Asked Questions

Have any questions for us?

Can I give my voucher code to someone else as a gift?

Absolutely! Our voucher codes make great gifts. You can simply forward the voucher email to your recipient.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, etc.)

How long does it take to receive my voucher codes after purchase?

While we strive to deliver your voucher codes instantly, depending on the merchant, it may take up to 48 hours to receive them. This allows our partners time to process your order and generate your unique codes.

What do I do if I haven't received my voucher codes after 48 hours?

f you haven't received your codes within 48 hours of your purchase, please contact our customer support team at ube.support@zeny.ph . We're happy to assist you and look into the status of your order.